FOR YOUR PRACTICE · BEHAVIORAL & MENTAL HEALTH

Make behavioral-health follow-up easier to run.

PrimeVital can help qualified practices organize patient follow-up, symptom measures, clinical handoffs and billing evidence. The right workflow depends on whether you provide psychiatry, psychotherapy, integrated care or a combination.

Find your practice type ↓

START WITH YOUR CLINICAL MODEL

Three practice routes. Different billing rules.

A behavioral-health specialty practice is not automatically a CoCM billing practice. Start with the treating clinician, actual services and payer contract.

Psychiatry & medical behavioral health

Psychiatrists and other eligible E/M practitioners can evaluate general BHI (99484) when they direct the required monthly care-management service. Their own visits and treatment follow separate rules.

Understand general BHI

Psychology & clinical social work

Clinical psychologists and clinical social workers have a distinct general-BHI route (G0323) when its requirements are met. Psychotherapy or screening alone does not establish that monthly service.

See roles and requirements

Therapy groups & care partners

Counselors, marriage and family therapists, and other partners should start with their own covered services and contracts. They may also support a medical practice’s integrated-care workflow under a defined clinical and contractual arrangement.

Explore therapy practices
Where CoCM fits

Psychiatric collaborative care is a separate team model: treating billing practitioner, behavioral-health care manager, psychiatric consultant, registry and regular case review. A psychiatrist may be the consultant for a partner practice; that does not make the consultant’s own practice the CoCM biller. PrimeVital would scope a CoCM engagement only after all clinical roles and governance are confirmed.

Compare BHI and CoCM

WHERE PRIMEVITAL FITS

Connect the work between patient contacts and clinical decisions.

We can support an agreed workflow without claiming to furnish psychotherapy, psychiatric consultation or emergency coverage.

Patient & treating clinicianPrimeVital outreach, measures & routingQualified clinical reviewDocumented follow-through

PrimeVital can support

  • Consented outreach and appointment or referral follow-through
  • Collection and routing of validated symptom measures
  • Task, documentation and service-evidence coordination
  • RCM workflow review and payer-contract checks

Your clinical team remains responsible

The eligible practitioner chooses patients, defines the plan, reviews clinical concerns, makes treatment decisions and bills only supported services. The practice defines urgent and crisis pathways, qualified coverage and patient access.

PAYMENT EXAMPLE · SANTA CLARA COUNTY, CALIFORNIA

What could one eligible BHI pathway represent?

Original Medicare, October–December 2026, non-facility allowed amount. This example applies to an eligible physician or E/M practitioner furnishing general BHI—not to every behavioral-health professional or patient.

99484 · General BHI$70.44 per qualifying patient-month

At least 20 minutes of qualifying clinical-staff time, plus the required assessment, care planning, treatment coordination and continuity under the billing practitioner.

Illustration: 20 qualifying patient-months$1,408.80

Gross allowed amount before patient cost share, sequestration, denials, payer contracts, PrimeVital fees and practice costs. Not expected collections or margin.

G0323 for clinical psychologists or social workers, CoCM codes and professional visit codes have different requirements and economics; they are not added to this example. Verify payer coverage, practitioner type, setting and overlap before modeling a practice.

Sources: CMS Behavioral Health Integration Services, January 2026; CMS RVU26D and 2026 carrier file for the Santa Clara amount.

DESIGN A PRACTICAL STARTING POINT

Tell us where the workflow is breaking. We’ll show you where to begin.

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