00:00:00.240 --> 00:00:04.340  In most practices, the hardest work happens between visits.
00:00:04.340 --> 00:00:05.900  Follow-up calls slip,
00:00:05.900 --> 00:00:08.520  chronic patients go months without a check-in,
00:00:08.520 --> 00:00:10.000  and care gets delivered,
00:00:10.000 --> 00:00:12.600  but never documented or never billed.
00:00:12.600 --> 00:00:15.580  Your team knows it matters, but they're overworked,
00:00:15.580 --> 00:00:17.720  phones ring while they're with patients,
00:00:17.720 --> 00:00:19.180  calls go to voicemail,
00:00:19.180 --> 00:00:21.000  and appointments don't get booked.
00:00:21.000 --> 00:00:24.120  It all adds up to missed care and missed revenue.
00:00:24.120 --> 00:00:29.240  PrimeVital is a healthcare operations partner for independent practices.
00:00:29.240 --> 00:00:33.060  You lead the care, we support the operations around it.
00:00:33.060 --> 00:00:36.780  Care programs, Medicare pays for care between visits,
00:00:36.780 --> 00:00:39.340  when it's delivered and documented properly.
00:00:39.340 --> 00:00:41.180  We help you run chronic care,
00:00:41.180 --> 00:00:44.260  remote monitoring, and post-discharge follow-up,
00:00:44.260 --> 00:00:47.900  plus programs like Behavioral Health and Advanced Primary Care,
00:00:47.900 --> 00:00:52.100  with our nurse-led team or your own staff under your supervision.
00:00:52.100 --> 00:00:56.380  Nurse staffing, California-licensed registered nurses for your clinic,
00:00:56.380 --> 00:00:58.840  your care programs, or both.
00:00:59.020 --> 00:01:02.320  Billing and claims, eligibility checks, coding,
00:01:02.320 --> 00:01:04.580  claims submission, and denial follow-up,
00:01:04.580 --> 00:01:06.940  so finished work gets paid.
00:01:06.940 --> 00:01:11.100  Clinical documentation, medical scribing that gets notes closed,
00:01:11.100 --> 00:01:13.640  with U.S.-based quality review.
00:01:13.640 --> 00:01:16.140  AI front desk and patient outreach,
00:01:16.140 --> 00:01:19.580  through our AI partner, calls are answered around the clock.
00:01:19.580 --> 00:01:21.780  Appointments get booked and confirmed,
00:01:21.780 --> 00:01:25.660  new patients complete intake, and pre-op instructions go out.
00:01:25.740 --> 00:01:29.800  After the visit, it handles post-op and post-discharge check-ins,
00:01:29.800 --> 00:01:32.560  refills, recalls, and care gap outreach,
00:01:32.560 --> 00:01:35.520  and passes anything clinical to your staff.
00:01:35.520 --> 00:01:37.360  And custom AI solutions,
00:01:37.360 --> 00:01:39.720  we connect the systems you already use,
00:01:39.720 --> 00:01:42.200  like your EHR, phones, and billing,
00:01:42.200 --> 00:01:44.280  into one seamless workflow,
00:01:44.280 --> 00:01:46.840  and we build around your practice's own needs,
00:01:46.840 --> 00:01:49.920  like turning faxed referrals into booked appointments,
00:01:49.920 --> 00:01:51.960  with your staff approving each step.
00:01:52.960 --> 00:01:55.960  Start with a conversation about your workflow.
00:01:55.960 --> 00:01:57.380  We'll show you where the gaps are,
00:01:57.380 --> 00:02:00.460  which services fit, and which ones don't.
00:02:00.460 --> 00:02:05.460  Visit theprimevital.com, or call us at 925-709-4001.